Many users get stuck on the photo step during Binance KYC. sign up for Binance first, then download the Binance APP — mobile cameras are usually best for verification photos.
Common Rejection Reasons
Blurry Photos
Hand shake, poor lighting, wrong distance.
Incomplete Document
Edges cut off or text obscured by fingers.
Glare
Laminated documents reflecting light, hiding information.
Wrong Format
Must be JPG or PNG, under 5 MB.
Correct Photo Technique
Environment
- Good natural lighting
- Avoid direct overhead lights (causes glare)
- Place document on a dark background for contrast
Angle
- Phone directly above the document, no tilt
- All four corners in frame
- Proper distance — not too close or far
- Focus before capturing
Key Points
- No flash
- No beauty filters or editing
- No screenshots
- All text and photos must be clearly readable
Face Recognition Tips
- Even, adequate lighting
- Face the camera directly
- Remove glasses, hats, masks
- Simple background
- Follow on-screen prompts at moderate speed
Repeated Failures
- Try better lighting
- Switch front/back camera
- Update the app
- Try a different phone
- Contact support for manual review
Summary
Clear photos in good lighting solve most rejection issues. If automated verification fails repeatedly, request manual review through in-app support.